Terms, privacy and conduct

Privacy policy

This policy explains what Vitruviac Games (“we”) collects when you use this website, join our community spaces, or play on Paralux official servers, and what we do with it.

What we collect

• Website. Standard server logs (IP address, user agent, pages requested) kept for up to 30 days for security and capacity planning. This site sets no tracking cookies. It stores a single flag in your browser's session storage to animate page transitions; it is deleted when the tab closes.
• Newsletter. Your email address, if you subscribe, held by our mailing provider [provider name] until you unsubscribe.
• Official servers. Your platform account identifier, display name, IP address, connection times, in-game actions needed to run the simulation, and moderation reports. Voice chat is transmitted peer-to-server for proximity mixing and is not recorded.
• Crash and performance reports. Anonymous hardware class, build number and stack traces, sent only if you opt in from the game's settings.

Why we collect it

To run and secure the servers, enforce the code of conduct, fix bugs, and tell you about playtests you asked to hear about. We do not sell personal data and we do not use it for advertising.

Who sees it

Hosting and infrastructure partners that process data on our behalf: [hosting provider], [mailing provider], and the platform you launch the game through. Moderators see reports and the in-game context around them. We disclose data to authorities only where the law requires it.

Retention

Server logs: 30 days. Moderation records: for as long as the related sanction is in effect plus 12 months. Newsletter data: until you unsubscribe. Crash reports: 12 months.

Your rights

Depending on where you live you may have the right to access, correct, export or delete your data, or object to how we use it. Write to management@vitruviacgames.com and we will respond within 30 days. If you are in the EEA or UK you may also complain to your local supervisory authority.

Children

Our services are not directed at children under 13 (or the higher age your jurisdiction requires). If you believe a child has provided us data, contact us and we will delete it.

Changes

We will post changes here and, where they are material, announce them through transmissions.

Terms of service

These terms govern your use of this website, Paralux playtest builds, and Paralux official servers operated by Vitruviac Games, registered in [jurisdiction].

Access to playtests

Playtest access is a revocable, non-transferable licence to run the build for testing. Builds may be unstable, may change without notice and may be withdrawn at any time. Unless a transmission states otherwise, closed playtest content is confidential: do not publish footage, screenshots or detailed descriptions without written permission.

Official servers

Official servers are provided as-is and may be reset, migrated or retired as development requires. Persistent state is a feature of the simulation, not a promise; we may wipe or roll back servers to fix defects. The code of conduct applies on every official server and in every community space we run.

Acceptable use

• No cheating, exploiting, reverse engineering of network protocols, or interference with server operation.
• No automated clients, scraping of server status beyond what we publish, or denial of service.
• No commercial use of the build or servers without permission.

Intellectual property

Paralux, Vitruviac Games, the emblem and all game content are our property or licensed to us. You may create and share non-commercial fan content, streams and videos once a build is no longer confidential, provided you do not imply endorsement.

User content

Names, text and voice you contribute remain yours. You grant us a licence to transmit and display them in the service and to retain them for moderation purposes as described in the privacy policy.

Termination

We may suspend or terminate access for breaches of these terms or the code of conduct. You may stop using the service at any time.

Disclaimers and liability

The website, builds and servers are provided without warranty of any kind. To the extent permitted by law, our liability for any claim arising from them is limited to the amount you paid us for the relevant service, which during a free playtest is nothing.

Governing law

These terms are governed by the laws of [jurisdiction], without prejudice to consumer rights that apply where you live.

Code of conduct

The interior is hostile. The people in it should not be. These rules exist so every party can descend without being harassed, cheated or sabotaged.

Expectations

• Respect. No harassment, hate speech, slurs, threats or sexual content directed at others, in voice, text or names.
• Fair play. No cheats, modified clients, macros, exploits or deliberate abuse of bugs. Report bugs instead.
• Shared space. Do not trap players, destroy shared light sources or block routes to grief others. Persistence is shared; treat it that way.
• Honest voice. No soundboards or voice changers used to disrupt, no impersonating staff or other players.
• Consent. Do not record or stream other players' voice without their agreement, and respect playtest confidentiality.
• Report, do not retaliate. Use /report in game or the Discord report channel. Retaliation is treated as a violation in itself.

Enforcement

Moderators review logs and reports on every official server. Depending on severity and history, responses are: a warning, a temporary mute, a temporary suspension from official servers, or a permanent ban across all studio-run spaces. Cheating and hate speech skip the ladder.

Appeals

Appeal a sanction by writing to management@vitruviacgames.com with your account identifier. We answer every appeal, usually within seven days.